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Upcoming Webinars

Webinars shouldn't be boring, and you don't want to sit through one you've already heard 10 times. Choose below from our upcoming topics, and enjoy fresh content with fun presenters, always free.

Medical Case Management

Oct 14th 2026 · 2pm EST
Free CE Credit · All Adjusters Welcome

Behind every workers' comp claim is a recovery that can either stay on course—or get more complicated with every missed step. Medical case managers help keep that from happening, stepping in when an injured worker needs more coordination and a clearer path forward. This session explores the different ways case management can be used and the four stages that carry a claim from referral through follow-up. We'll cover when it makes sense to bring in a case manager, what qualifications matter, and how new technology is changing the way care is managed. Most importantly, we'll look at why timing matters and how much can change when the right support gets involved early.

Event Ended

Life Insurance Fraud: Fraud From 6 Feet Under

Nov 18th 2026 · 2pm EST
Free CE Credit · All Adjusters Welcome

Life insurance fraud can take some surprising turns, and the clues are often hiding in the details. This session takes a closer look at real cases of application fraud, suspicious death claims, and fraudulent policies, revealing how seemingly straightforward claims can raise bigger questions. We'll explore the red flags that can signal something is worth a closer look, along with how new technology is changing the way fraud is both committed and uncovered. Through real-world examples and lessons from the field, attendees will learn what to question, where to look, and how a deeper investigation can change the story behind a life insurance claim.

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A Claimant's Right to Privacy

Dec 16th 2026 · 2pm EST
Free CE Credit · All Adjusters Welcome

How far can an insurance investigation go before it crosses the line? From surveillance and social media to medical records and electronic tracking, the information that helps move a claim forward can also raise important questions about privacy and legal boundaries. This session explores where a claimant's right to privacy meets an insurer's right to investigate, with practical examples of what adjusters should watch for. Attendees will learn how to recognize potential red flags, navigate privacy concerns, and conduct thorough investigations while protecting claimant rights and avoiding costly legal missteps.

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